<aside> 💡 If you’re interested in this role, shoot us an email at [email protected]. We look forward to hearing from you!

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Location: San Francisco, CA or New York City, NY

About Unify

Our mission is to build the first system-of-action for go-to-market teams, starting with an end to end platform powering warm outbound. We grew revenue 11x since the beginning of the year, and are already serving customers like Lattice, Airbyte, and OpenPhone (see here for case study).

The status quo is that sellers spend the majority of their day doing administrative tasks. They’re confined to jotting notes, looking at LinkedIn profiles and monitoring Slack notifications. This needs to change.

Our team has been studying sales workflows for years, spotting the patterns and repetitive button clicks that hold sellers back. We’ve stood in their shoes, understood how to give them superpowers, and built products that unlocked their 7th gear.

Now we’re building with OpenAI models (they’re an investor) and several sales data vendors to change how go-to-market works. Today, outbound sales is dominated by cold, mass outreach that floods peoples inboxes and converts to deals at a tiny rate. We’re building a platform to power warm outbound, allowing go-to-market teams to get in touch with the right people at the exact time they’re looking for a solution.

Unify was founded January 17th, 2023 by Austin Hughes (former Ramp) and Connor Heggie (former Scale AI). Prior to Unify, Austin led Ramp’s growth product team focused on new customer acquisition, and Connor was a machine learning research engineer at Scale.

We’re a high energy team, well funded by Thrive, Emergence, OpenAI and 40+ business angels. Come join us in changing how go-to-market works.

About the Role

As our new growth associate focused on customer activation, you'll drive user adoption, engagement, and expansion in the critical post-sale phase. This role focuses on accelerating our customers' time-to-value, optimizing key activation metrics, and establishing scalable growth frameworks that span the entire customer lifecycle after the initial sale.

As an early member of the post-sales growth team, you'll work on initiatives to improve our onboarding process and identify upsell and renewal opportunities within our existing customer base. This role is ideal for someone passionate about leveraging data to drive rapid customer success and eager to make a significant impact on our overall business trajectory. Joining our growing team of 19, you'll play a crucial role in shaping our customer activation strategy and driving our path to increased customer lifetime value.

What You'll Do